Terms of Use

Terms of Use

The following Terms of Use govern your usage of the website https://heartandbeyond.com.au/  ("Site"). Please review these Terms of Use carefully as they are applicable to your usage of the Site. Your usage of the Site indicates that you agree to abide by these Terms of Use. These Terms of Use may be modified at any time, and your continued usage of the Site after modifications have been made will be regarded as your acceptance of the updated Terms of Use. You should review these Terms of Use periodically for changes. Any use of this Site by you after an updated version of the Terms of Use has been made available indicates your acceptance of the Terms of Use as updated.

Dr Viswanathan Venkatachalam Pty Ltd (ACN 640 128 409) trading as Heart & Beyond ("Heart & Beyond") Privacy Policy also applies to your use of the Site and is available at website https://heartandbeyond.com.au/privacy-policy ("Privacy Policy").

Contacting our offices and urgent medical treatment

Heart & Beyond requests that you contact the medical offices telephonically to ensure prompt and efficient communication regarding urgent medical matters. While efforts are made to promptly respond to emails and information submitted through the contact web form, there may be delays in viewing such communications due to various factors, including but not limited to technical issues, staffing limitations, or unforeseen circumstances.

You agree by emailing or contacting Heart & Beyond through its web contact form that Heart & Beyond shall not be held liable for any consequences arising from the delayed viewing of emails or information related to emergency medical treatment. You understand that you are responsible for seeking immediate medical attention by calling emergency services or visiting the nearest emergency facility if your condition requires urgent medical intervention.

By continuing to communicate with the medical offices through email or the contact web form, the patient acknowledges and accepts electronic communication's inherent risks and limitations for urgent matters. The patient agrees to release Heart & Beyond, their physicians, staff, and affiliates harmless from any claims, damages, or liabilities arising from the delayed viewing of emails or information related to emergency medical treatment.

This clause is intended to inform and educate you about the importance of telephonic contact for urgent medical assistance and to disclaim any liability for Heart & Beyond in the event of delayed viewing of emergency medical treatment emails.

Disclaimer of liability

Your usage of this Site and its content is solely at your own risk.

The content provided on this website offers general guidance and is intended to provide information on matters of interest. Heart & Beyond will endeavour to ensure that the content provided on the Site is current but cannot guarantee that the material displayed on the Site is free from technical inaccuracies, typographical errors, or other human or mechanical errors or defects. Heart & Beyond cannot be held responsible for any errors or omissions on the Site given the dynamic nature of laws, rules, and regulations, as well as the potential risks associated with electronic communication, it is possible that information on this Site may contain delays, omissions, or inaccuracies.

The information presented on this Site is offered on the understanding that the authors and publishers are not providing professional or medical or health advice and services. Therefore, it should not be considered a replacement for seeking guidance from professional medical practitioners or advisers in the relevant fields. Before making any decisions or taking any actions, consulting with a qualified professional is advisable.

Heart & Beyond is not accountable to you or any other person for any direct or consequential damages incurred in connection with the use of this Site. To the maximum extent permitted by law, Heart & Beyond disclaims any liability that may arise from the use of this Site. By utilising the Site, you accept the responsibility and agree to indemnify Heart & Beyond for any loss or liability arising out of your use of this Site.

To the extent permitted by law, Heart & Beyond assumes no responsibility for any content (including advertising material) posted to the Site by third parties, including any errors, omissions, or inaccuracies.

Heart & Beyond retains the right to modify, change, discontinue, or vary any feature or aspect of this Site or its hours of availability without prior notice or liability.

Your liability to us

Under the principles upheld by the courts, you are responsible for any negligence or breach of the Site Terms of Use. However, any loss that we cause will not be attributable to you.

Intellectual Property

Unless otherwise stated explicitly, all of the content found on the Site, including text, graphics, images, and other materials, is the exclusive property of Heart & Beyond or its licensors.

This content is protected by copyright and other intellectual property laws and may not be used, reproduced, modified, distributed, published, stored, transmitted, or commercially exploited in any way without our prior written consent.

The Site includes trade marks that are protected by law. You may not use those trade marks without our written consent.

No unlawful infringing activity

It is strictly prohibited to utilise the Site for any activity that violates laws or regulations, infringes on a third party's rights or privacy, or contravenes any relevant codes or standards, including community standards. Posting or transmitting any material or information that goes against the above guidelines is also prohibited. Moreover, you are responsible for ensuring that no other person is permitted or enabled to engage in such activities.

No viruses or interference

Transmitting any virus, information, or material through the Site that interferes with its proper functioning or makes unauthorised changes is prohibited. Moreover, it is not permitted to use the Site in a manner that obstructs other users from accessing it or to harass, defame, threaten, or offend any individual. Furthermore, you must ensure that no other person is permitted or enabled to perform any of the aforementioned actions.


We may use cookies to gather data in relation to this website, and you consent to us doing so (although you may be able to disable cookies on your web browser).


Users shall not harass, intimidate, or threaten other users, administrators, or any individuals associated with the website. This includes sending unsolicited messages, engaging in cyberbullying, or any other form of harassment.

Users are encouraged to report any abusive behaviour or content to the website administrators. 

By using the website, users agree to indemnify and hold the website administrators harmless from any claims, damages, or liabilities arising from their abusive activities or violation of this abuse clause.

Suspension or termination of access

If, in our reasonable judgment, you violate the Site Terms of Use, we may suspend or terminate your access to any or all parts of the Site at any time.

Inconsistent terms

If there is a discrepancy between these Terms of Use and any other terms shown on specific pages of the Site ("other terms"), the other terms will prevail to the extent of the inconsistency.

No waiver for breaches

Failure on our part to take action in response to a breach of the Site Terms of Use by you does not constitute a waiver of our right to take action against that breach or any subsequent breach by you. Similarly, failure on your part to take action in response to a breach of the Site Terms of Use by us does not waive your right to take action against that breach or any subsequent breach by us.


If any provision of these Terms of Use is found to be unlawful, void, or for any reason unenforceable, that provision will be deemed severable from these Terms of Use. It will not affect the validity and enforceability of any remaining provisions.

Governing Law

By accessing and using this Site, You agree to submit to the exclusive jurisdiction of the Courts of the State of New South Wales, Australia. If You access this Site from other jurisdictions, You are also responsible for compliance with local laws.